1 reviews | Active since Dec 2017
staff who forgot why they are employed
monday 18 December 2017 FNB waterfront bloemfontein the staff just told us that they wont help that i must go to the branch i opened my account at.... my mother was told why she doesnt have internet banking so that she can get her bank statement and print it herself..... the same person told us that its december and they dont have paper to waste on a person who doesnt know how to use technology. after she walked away laughing m
Good Day,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards
Hello Peter Complaints
Naomi Petersen
*** (option one)
Good Day,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards
Hello Peter Complaints
Naomi Petersen
*** (option one)