1 reviews | Active since Dec 2017
Staff shortage
The waiting time for online banking services at the Ladysmith FBN is over an hour. There is staff shortage. This is really disappointing. Can they just hire people because this cannot carry on like this. There is also a problem with disappearing money from accounts, R119 to be exact. There were over 50 people in one day that wanted to reverse this transaction. It's scary. FNB is supposed to one of the leading service provider. They also reduce withdrawal limits for their customers without notification. Wow please fix the Ladysmith FNB branch because you really will lose your customers. ?
Good Day,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards
Hello Peter Complaints
Naomi Petersen
*** (option one)
Good Day,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards
Hello Peter Complaints
Naomi Petersen
*** (option one)