1 reviews | Active since Jul 2010
*********** staff!!
30 June 2023 at 13:00- I have a business credit card at FNB for more than a year, but it is not listed when I log into my account. I have tried various ways to get this card listed so that I can electronically transact such as going to my bank where I was instructed to rather go home and chat with the online support team on the FNB app. After doing that, I was just thrown between different support personel and divisions such as Private Wealth Service Suite (Given), Business Banking Service (Sindile), Digital Banking Support (Tyrone), Private Wealth Credit Card (Lesego), Digital Banking Support (Ntombikayise) and finally again back to Private Wealth Credit Card (Sophie). None of the professional and specialized agents can actually assist me and it seems as soon as the challenge gets too tedious (or difficult) for them, they seemingly just bump me onto the next unhelpful and unqualified/*********** fnb staff member.
