LM
Lwando M
1 reviews | Active since Oct 2012
15 Apr 2016, 14:55
staff attitude
I went to FNB at Forest Hill mall Friday 15th April at 14h20 to my surprise only one teller was available. I spent literally 25 min waiting. Went to one of the assistance (Katlego) to ask if the other teller will be Available wooow what a bad attitude I received. Really FNB!!! DIDN'T EXPECT THAT FROM ONE OF YOUR STAFF.
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Replies (1)
FNB (First National Bank)'s replyOfficial
15 Apr 2016, 15:01Hello MdekaziL,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 906366.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 906366.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
FNB (First National Bank)'s reply15 Apr 2016, 15:01
Official
Hello MdekaziL,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 906366.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 906366.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)