Speedy Service

I went into the Bank today to reverse the debit order on Telkom (see elsewhere on HP) and saw about 12 people sitting and waiting. Expecting to wait at least 30 minutes before being assisted, I saw a stff member approach the seated clients. After dealing with two people within 3 minutes, Michael then approached me to ask how he could help. I explained the situation and asked that the debit order that had already been paid earlier this morning be reversed. Michael took my card and returned in about one minute and explained that the order had been reversed, checking on my notifications on my phone, I saw this was the case.<br> This really was an unexpected speedy solution to my problem with Telkom.<br> <br> Thank you MIchael and the branch for implementing great customer service. A lot of other \Companies"could learn from this. """