Speedpoint Investigation Lolo Em Services Pty Ltd

I opened a FNB business account , I then got a point of sale . On my first transaction I was then advised that my account has been frozen , I then went to find out the reason . I was told that I there is an investigation And I am listed on Safps database , so I needed to get a letter from Safps that will clear me ofwhich I failed to optain the letter . I then went back to Fnb to tell them that I could not get the letter and all they can do is transfare the money to another account because for the fact that they even allowed the account to be fully operational wheres there is a descripency is ununderstandable , since then I am being sent from pillar to post , no 1 is giving me a way foward nonewhatsoever . I need my hard earned money , my business has sustained loss of business . It has been 3 months with no way foward no 1 even replies to my emails and when I call , I am told Morema Morogoa is the one working on my case ofwhich she doesnt send no corespondences to me no calls no email nothing . Very incopetant this behaviour from such a big bank. I nolonger need their account , I Just need my money because the bank is deducting their monthly fees while I am left in the dark. Name of my business is Lolo Em Services Pty Ltd