Speedee Reports

We signed up for a Speedee Card machine in 2020. We are trying to get the details to log into the portal or have a report to see the transaction that was done on the Speedee for bookkeeping purposes. I have log numerous calls also email the person assisting me when I signed up for the Speedee and have not received any feedback. We are struggling since mid August 2021 . Its been now a month and still have not received any feedback. I have also log a complain, send an email to '***'; '***'; '***'; 'FNB Merchant Services Speedpoint' <***>; '***'; '***'; ***; ***; *** and still no feedback. Its been now 11 days since the email was send. We have not received any communication back from the bank.