Speed point never works

<p>I'm an FNB Business account holder. Change to the fnb speed point about 2 weeks ago. </p> <p>This machine is offline more than online!</p> <p>I've had a capitec machine for years and never had a single day of downtime !</p> <p> </p> <p>When calling i hold longer than 1 will hold when calling Eskom !</p> <p>Technician never comes out !</p> <p> </p> <p>Fix it today or take your ******* back !</p>