Speed point

I have a problem with FNB hence I have a speed due to business not operating well I call them to come take the speed point indeed FNB official come to collect before I call a guy Mrendani was dealing with speed point explain my matter he even called also confirm they are coming fine the lady come took speed she never gave anything, she said everything I'd fine speed point in good condition even return paper roll they way it was now FNB said Am owing speed point I don't have am tired keep on threatening me send me attorney to call it's unfair am tired now the person who collect speed must be called answer question I need recording because I called and every called are recorded for Fica purposes