GA
Geraldine A
1 reviews | Active since May 2016
21 Feb 2019, 13:17
Speechless
FNB im still waiting for the funds to be withdrawn from my account.After i spoke to the lady last month or early this month and she tried, she realy tried but nothing happened. I cannot be held responsible for FNB's slowness.Repeatedly i tried to get you to deduct these funds from my account,and always ends with empty promised.Cant you just give me an account where i could make the payment into or do i need to go to a branch with the funds for you to be able to pay into my life policy.Im so tired of repeating the same thing over and over again.I ended up using this money as i am still unemployed which means end of this month its going to be more,I really don't know anymore
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FNB (First National Bank)'s replyOfficial
21 Feb 2019, 14:02Good Day,
Thank you for taking my call earlier.
I acknowledge receipt of your complaint and apologise for the inconvenience caused. Thank you for bringing this matter to our attention.
As per our telephonic conversation, a formal complaint has been logged and reference number ***NF was issued.
I have referred the matter to the relevant department who will provide feedback.
Once again, I do apologise for the inconvenience and frustration caused.
Regards,
Hello Peter Complaints Team
*** (option one)
Thank you for taking my call earlier.
I acknowledge receipt of your complaint and apologise for the inconvenience caused. Thank you for bringing this matter to our attention.
As per our telephonic conversation, a formal complaint has been logged and reference number ***NF was issued.
I have referred the matter to the relevant department who will provide feedback.
Once again, I do apologise for the inconvenience and frustration caused.
Regards,
Hello Peter Complaints Team
*** (option one)
Best regards,
FNB (First National Bank)'s reply21 Feb 2019, 14:02
Official
Good Day,
Thank you for taking my call earlier.
I acknowledge receipt of your complaint and apologise for the inconvenience caused. Thank you for bringing this matter to our attention.
As per our telephonic conversation, a formal complaint has been logged and reference number ***NF was issued.
I have referred the matter to the relevant department who will provide feedback.
Once again, I do apologise for the inconvenience and frustration caused.
Regards,
Hello Peter Complaints Team
*** (option one)
Thank you for taking my call earlier.
I acknowledge receipt of your complaint and apologise for the inconvenience caused. Thank you for bringing this matter to our attention.
As per our telephonic conversation, a formal complaint has been logged and reference number ***NF was issued.
I have referred the matter to the relevant department who will provide feedback.
Once again, I do apologise for the inconvenience and frustration caused.
Regards,
Hello Peter Complaints Team
*** (option one)
Best regards,