VV
Vernon V

1 reviews | Active since Mar 2009

18 Mar 2015, 11:32

Special Clearence on cheque

I have asked for a cheque to have special clearence that was deposited on monday I was told by tuesday it would be cleared today is wednesday and its still not cleared ehy do they give us a date and do not keep to they side of the deal someone is nit doing they work,

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply18 Mar 2015, 11:56
Official
Hello vadi,

We would like to take the opportunity to sincerely apologize for any inconvenience caused and thank you for taking the time to bring this to our attention.

This matter has been escalated to Banking Channels to be investigated.
Your complaint ref number is 649101.

Kind Regards
Complaints Resolution
Celeste Kruger
Email: ***
Tel Number: *** (Option One)

Thank you for bringing this matter to our attention