1 reviews | Active since Jul 2016

17 Feb 2017, 12:35

Spam & Rude Call Centre Calls

<p>I have for the past few weeks received numerous calls from call centres that phone on behalf of FNB, the callers are very rude and do not give you a chance to say that you're not interested and to have your number removed from their telemarketing list, and when you do get a chance to get a word in you are treated like *******. </p> <p>I have now since blocked these numbers on TrueCaller and still get notifications about these people calling me. I'm NOT INTERESTED TO RECEIVE ANY MARKETING CALLS LIKE I TELL EACH PERSON THAT EVER PHONES ME FROM FNB. PLEASE REMOVE MY DETAILS FROM THESE TELESALES LISTS!</p>

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Replies (2)
FNB (First National Bank)
FNB (First National Bank)'s reply17 Feb 2017, 13:12
Official

Good Day

Thank you for your posting and advising us for the problem you are experiencing. I have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and any inconvenience caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done. ***

Kind regards

Daffnie Govender

Complaints Resolution

***

Tel number: *** (option one)

FNB (First National Bank)
FNB (First National Bank)'s reply17 Feb 2017, 13:13
Official

Good Day

Thank you for your posting and advising us for the problem you are experiencing. I have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and any inconvenience caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done. ***

Kind regards

Daffnie Govender

Complaints Resolution

***

Tel number: *** (option one)