LM
Lutendo M

1 reviews | Active since May 2014

30 May 2017, 12:47

Spam

<p>Good day, I recently open a business account with you. One of your consultants called and I was then sent an email requesting documents to finalize the process. I sent the required documents and received an email stating response would take 3 days. I have now been receiving countless emails saying I should send outstanding FICA documents which I had already sent. </p>

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply30 May 2017, 15:16
Official

Good Day,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.

The reference number is ***.

Regards Complaints Resolution

Naomi Petersen

*** (option one)