So...since the 23rd ...

So...since the 23rd of july..when i recieved a incontact notification about some voucher with ebucks tjat i recieved...i have been trying to find out what happend to my voucher..i have complained here..a few times...and i have recieved NO PHONECALL...NO EMAIL..NO EXPLENATION.....i have recieved a few calls from ebuck..either phone rings 2 or 3 times..then they drop the call..and if i do manage to answer intime..no one speaks... I must say fnb..your cust. Service os going inline with the rest of the service levels in this countr....PATHETIC...i vant umderstand the incompetance of your staff...that no one cares to sort this out...we are 4 ppl with fnb accounts....my son has already over the weekend changed to a diff bank..as i am sure oir few cents in out accounts wont make any diff in yiur profit...the rest of us will change shortly...