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Nazmeera A

1 reviews | Active since Aug 2020

17 Feb 2025, 13:07

SORT THIS OUT BEFORE i TAKE MY ACCOUNT ELSEWHERE.

I was double charged by rain and sent an email early feb only to be told today I must complete forms.

Please can you look at my evidence and my communications and attend to this ASAP.

i have downgraded my account and about to take my business elsewhere altogether cause you guys service is outrageous.

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Replies (1)
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Nazmeera A's update17 Feb 2025, 13:44
Reviewer Update
Hi FNB

This issue has been sitting from the start of Feb with FNB as well.

Can this be escalated ?
It seems you guys can't retain clients because of your poor service and long waiting periods imposed on us because of staff incompetence.