JV
Jurius V
1 reviews | Active since Jul 2011
01 Oct 2015, 11:09
SORT THIS OUT
I am currently in New Zealand and gave my x wife full authority to conduct any business on my behalf. Based on that she went to first national bank and put a stop payment on cell c who keeps *****ing my money from my account. Can you please explain to me why you let 2 debit orders from cellc go off on my account. You have 2 hours to reverse the payments of R 837 and R349 or alternatively close my account. How long are you going to take to sort this out or do I have to start spelling again?
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FNB (First National Bank)'s replyOfficial
01 Oct 2015, 11:27Hello jurius,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to Banking channels who will provide you with feedback.
The reference number is 772039.
Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to Banking channels who will provide you with feedback.
The reference number is 772039.
Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)
FNB (First National Bank)'s reply01 Oct 2015, 11:27
Official
Hello jurius,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to Banking channels who will provide you with feedback.
The reference number is 772039.
Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to Banking channels who will provide you with feedback.
The reference number is 772039.
Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)