AM
Anele M
1 reviews | Active since Oct 2014
23 Aug 2019, 13:06
SORRY, WE CAN'T HELP YOU - FNB
Worst experience ever. I have had account with FNB for the past 17 years, you would think that would count for something. After spending hours on the phone with various people from different departments, no one can help me with a simple online payment transaction. Even went to the branch, still no help. FNB's processes are utterly useless. Best digital bank my foot!!!
Helpful (0)
Replies (1)0
Replies (1)
FNB (First National Bank)'s replyOfficial
23 Aug 2019, 15:11Good day Anele,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***.
Regards, Hello Peter Complaints Team
***
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***.
Regards, Hello Peter Complaints Team
***
FNB (First National Bank)'s reply23 Aug 2019, 15:11
Official
Good day Anele,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***.
Regards, Hello Peter Complaints Team
***
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***.
Regards, Hello Peter Complaints Team
***