Sorry is all I get from FNB

<p>In April /May 2017 FNB phoned me and asked me if I wanted an account with them. I have both my vehicles with them and agreed. When I went to collect the card I took my proof of address which they gladly accepted. On Thursday 8 June I got an sms from FNB stating that my employer made a deposit into my account. When Iwanted to use the money my card showed "declined" and to my horror there wasn't any money in the account. I went to FNB Stellenbosch branch today and found out that they've (FNB)put a hold (froze) my account seeing that they did not load my proof of address. The money was then returned to my employer. Seeing that this is the Dep of health it will unfortunately take a minimum of 3 months before the money will be activated again. I currently have R0 on my name and my monthly salary only comes in on the 15th. This was not my mistake but I will have to suffer the consequences and yes this IS probably the type of service I can look forward to with my new bank FNB...how can we help you???? And the answer:we certainly will not help you!</p>