Sorry, FNB the Almighty will not talk to nobody.

FNB do not talk to its customers, cause they do not even communicate with their fellow colleagues. They just cancel your cards and wait for you to complain. . Then they will phone and apologies as if that will rectify the embarrassment you had to endure. My wife’s card got suspended without notifying us. She was stuck between towns at a filling station without petrol. The reason we were told after going to a branch, the card was not FICA’ed. We re-sent all documents that was sent on application. Card got activated. 3 months later the card is cancelled. After phoning we are told I must provide authority for her to use it. After doing nothing and phoning again, we are told she has not been FICA’ed. I am then phoned by FNB credit card division saying that it takes 3 months to FICA a person and “sorry, but the card has been cancelled” I must now wait for a new card! 3 different versions of why. If the client was contacted re the problem, it would have been sorted the first time around and not 6 months later!