WJvr
Wayne Janse van rensburg
1 reviews | Active since Nov 2010
13 Mar 2016, 08:40
Sony m5 switch off
I purchased 2 phones (Sony M5 Dual Sim) through FNB Smart Device in Dec 2015.in march 2016, one phone started switching off, they do not come back on with the power button.We have to physically plug the charger in & switch the phone on.This happens up to 20 times PER DAY<br> Please help
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Replies (1)
FNB (First National Bank)'s replyOfficial
14 Mar 2016, 08:13Hello wbrummer,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 887537.
Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 887537.
Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)
FNB (First National Bank)'s reply14 Mar 2016, 08:13
Official
Hello wbrummer,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 887537.
Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 887537.
Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)