BM
Belinda M
1 reviews | Active since Mar 2019
04 Mar 2019, 08:50
someone please explain
Somewhere last year I opened a cheque account and went to a branch to close it and they said it will automatically closed after 3 months, 6 months passed the account still not closed, I called and they said I can't closed it over the phone. Saturday I went to a branch again because now i'm paying for something that i'm not using the consultant said they are not allowed to close accounts anymore... I mean ***? Now I must pay every month for something that i'm using? who's suppose to close the account if a WHOLE CONSULTANT CAN'T? IF THIS CAN'T BE RESOLVED SOON I'M MOVING TO ANOTHER BANK.
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Replies (3)
FNB (First National Bank)'s replyOfficial
04 Mar 2019, 10:45Good Day,
Thank you for taking the time to bring this to our attention. We would like to sincerely apologize for all the inconvenience caused.
A follow up complaint has been re logged on your behalf and referred to the relevant department with *** who will investigate and provide you with feedback.
Kind Regards, Hello Peter Complaints Team *** (option one)
Thank you for taking the time to bring this to our attention. We would like to sincerely apologize for all the inconvenience caused.
A follow up complaint has been re logged on your behalf and referred to the relevant department with *** who will investigate and provide you with feedback.
Kind Regards, Hello Peter Complaints Team *** (option one)
FNB (First National Bank)'s reply04 Mar 2019, 10:45
Official
Good Day,
Thank you for taking the time to bring this to our attention. We would like to sincerely apologize for all the inconvenience caused.
A follow up complaint has been re logged on your behalf and referred to the relevant department with *** who will investigate and provide you with feedback.
Kind Regards, Hello Peter Complaints Team *** (option one)
Thank you for taking the time to bring this to our attention. We would like to sincerely apologize for all the inconvenience caused.
A follow up complaint has been re logged on your behalf and referred to the relevant department with *** who will investigate and provide you with feedback.
Kind Regards, Hello Peter Complaints Team *** (option one)
BM
Belinda M's updateReviewer Update
25 Mar 2019, 16:16Same to Yeoville brach again for the 4th time on Saturday and same bull****. just so you know i'm moving to another bank, you'll have to find someone to pay that account fee because this act like we care attitude i'm done with it.
BM
Belinda M's update25 Mar 2019, 16:16
Reviewer Update
Same to Yeoville brach again for the 4th time on Saturday and same bull****. just so you know i'm moving to another bank, you'll have to find someone to pay that account fee because this act like we care attitude i'm done with it.
BM
Belinda M's updateReviewer Update
25 Mar 2019, 16:16*went
BM
Belinda M's update25 Mar 2019, 16:16
Reviewer Update
*went