MK
MOKGADI K
1 reviews | Active since Aug 2014
01 Dec 2015, 09:00
SOMEONE IS *****ING MY MONEY
I HAVE UNWANTED DEBIT ORDER GOING THRU MY ACCOUNT EVERY DAY, I HAVE CALLED CUSTOMER SERVICE AND THEY ONLY THING THEY COULD ASSIST ME WITH WAS HOW TO STOP THE ORDER FROM GOING THRU THE NEXT MONTH. BUT THE PROBLEM WITH THAT IS THAT THE NEXT MONTH THEY COME THRU IN A DIFFERENT NAME OR REFERRENCE . I AM SO FRUSTRATED BECAUSE BY THE TIME I STOP THESE ORDERS THE MONEY WOULD HAVE GONE THRU ALREADY. I CAN NOT GET THE BANK TO GIE ME THE COMPANY DETAILS OF PERSONS *****ING MY MONEY. THAT DOES NOT MAKE ANY SENSE TO ME!!! I AM SO FRUSTRATED MY MOENY IS NOT PROTECTED AT ALL!!!!!
Helpful (0)
Replies (1)0
Replies (1)FNB (First National Bank)'s replyOfficial
01 Dec 2015, 10:19Hello mokgadi995,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to Premier banking suite who will provide you with feedback.
The reference number is 824539.
Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to Premier banking suite who will provide you with feedback.
The reference number is 824539.
Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)
FNB (First National Bank)'s reply01 Dec 2015, 10:19
Official
Hello mokgadi995,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to Premier banking suite who will provide you with feedback.
The reference number is 824539.
Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to Premier banking suite who will provide you with feedback.
The reference number is 824539.
Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)
