Someone Help me!!!!! why is nothing being done

I spoke to consults this week about a debit order from Telkom coming out my *** *****. it's not my debit order. I empty my account so that money can't come out my account from these ********. So that debit order bounced and they charged me a few for it... Last night I transferred money into my account so that my house loan could go off and again that debit order came off of Telkom R2500 and my house loan has NOT gone off probably because of inncifient funds due to this ****ing debit order called Telkom. Please close my ****ing account immediately. I can't deal with this **** anymore. Can someone please ****ing reverse this debit orded. Call me immediately +44 7 ********** 19