Somebody please give Fairlynne a Bells and a raise

It's very seldom that you call a Bank or any other institution for that matter looking for help and you get the kind of polite, efficient and all round on point service I got from Fairlynne. I lodged an application for a new smart device through the website. As an existing FNB customer with a smart device, I expected that getting another was not going to be much of a hassle. I however had to from one call center agent to the other all the while getting nothing done. Finally I got Fairlynne and she took it upon herself to help me get my device. I sent everything I needed to send to her. She kept me updated every now and again with progress until I got my device.<br> <br> I really hope that there is a suit at FNB that is looking out for her and taking note. She is a great asset to the Bank.