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alfie.essa alfie.essa
1 reviews | Active since Apr 2017
06 Mar 2016, 00:58
Sold Shares - Money Disappeared
I used my sharesaver account to sell the shares I had because I needed some cash. Its been almost 2 weeks and there is no trace of the money. The shares have disappeared. Any sign of the shares or the balance has disappeared, but the money has not entered my cheque account. Is this a case of *****, how do I get my money back so I can close the share account, it seems flawed and untrustable.
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FNB (First National Bank)'s replyOfficial
07 Mar 2016, 08:47Hello AltaafEssa,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 883233.
Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 883233.
Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)
FNB (First National Bank)'s reply07 Mar 2016, 08:47
Official
Hello AltaafEssa,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 883233.
Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 883233.
Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)