So...aaround the 22n...

So...aaround the 22nd july..i recieved a notification on my banking app..that i have gotten some **** voucher as i met some goal towards my banking..good..yried to redeem it..error...spoke to a few consultants that were unaware about the voucher...tried to call ebucks...airtime waisted ...ppl pick up the phone..no one speaks....i complained onessanger...ebucks calls me..phone ring 2 times..call get cut...i compalined up to now today..and all i get is NOWHERE...... I must say fnb..over the last few years...service levels have slowly gone down..incontact is slow..no more transaction notifications..and to speak to a consultant that can actulay help..is even worse.... Pathetic