1 reviews | Active since Nov 2010
So Tired
<p>at first it was the credit card being issued in ****en surname, got the card which i activated then it was cancelled. got another card which i activated again but did not work. got another card delivered which i have activated online but now the account is inactive, tried to do an inter-account transfer but could not as the account is not active.I have been sending complaints online and I have now become a regular with you guys. I appreciate that you are responsive to complaints but really this is now ridiculous. how can we be dwelling on one issue for over 2 months now? can I have a working credit card? can my address be updated? the cards that were delivered are all on my old address, even the statement i requested on my account at the branch is still on my old address. I have changed my address can it be sorted please! I am so exhausted of the back and forth. Can you also remove the old classic credit card account as it appears as 2 credit cards on my credit profile.</p>
Good Day
I have logged a formal complaint on your behalf. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done. ***
Kind regards
Hello Peter Complaints Resolution
Daffnie Govender
Tel number: ***
Good Day
I have logged a formal complaint on your behalf. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done. ***
Kind regards
Hello Peter Complaints Resolution
Daffnie Govender
Tel number: ***
Thank you for the prompt response, Ashton Van Schoor sent me an email to advise accordingly, the account has been sorted.
Thank you for the prompt response, Ashton Van Schoor sent me an email to advise accordingly, the account has been sorted.
