CP
Corle P
1 reviews | Active since Nov 2015
04 Nov 2015, 09:10
SO OVER THIS ****PY SERVICE
As an account holder i would expect that if i want to change a debit order i can do so without getting my HR involved. Why must i send a letter to FNB to change my Debit order date when i am the account holder the morel of the story is if you want me to pay my accounts on time then the debit order has to change. Please can someone call me regarding this as i am very ready to change banks, i would not like to as i have been with FNB since i was 12 but i am being forced into a corner!
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FNB (First National Bank)'s replyOfficial
04 Nov 2015, 10:36Hello Corle Potgieter ,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 805233.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 805233.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
FNB (First National Bank)'s reply04 Nov 2015, 10:36
Official
Hello Corle Potgieter ,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 805233.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 805233.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)