RL
Refilwe L

1 reviews | Active since Sept 2012

02 Apr 2015, 13:17

So much for FNB \Premier"Banking"""

I tried to purchase electricity via cellphone banking on 2015/04/01 and as I was about to confirm my details, I got a message saying that the transaction could not go through as a result of a routine maintenance. So I left the \convenient"facility to purchase my electricity somewhere else. This morning as I was going through my emails"

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply02 Apr 2015, 13:29
Official
Hello Ref9,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and the reference number is 661381.

Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)