BC
BRIAN C
1 reviews | Active since Jul 2010
21 Apr 2016, 11:51
so much for advertising always available
I have 2 separate queries with the Bank,<br> CRM *** and SI 961206( CRM ***4)<br> Their radio promise is absolutely worthless, how come it takes so long to reply to a query, both these were done through internet online banking.<br> One was to put an investment from current into a investment account.waiting for difference on intersest rate.<br> The other money was deposited and then withdrawn, want to know why? or who authorised it?<br>
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FNB (First National Bank)'s replyOfficial
21 Apr 2016, 12:34Hello chap,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 909208.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 909208.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
FNB (First National Bank)'s reply21 Apr 2016, 12:34
Official
Hello chap,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 909208.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 909208.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)