1 reviews | Active since Aug 2016

25 May 2017, 10:58

So many tills so few open

<p>It's end of the month and yet again (as it is every single day of every single week) of the 6 tills at fnb overport, only 1 is open. Lines are long so my question is WHY HAVE SIX TILLS IF YOU ARE ONLY GOING TO HAVE ONE OPEN. As a client of fnb I find this really frustrating as compared to other banks this is very inefficient.</p>

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply25 May 2017, 11:56
Official

Good Day,

Thank you for taking my call earlier.

As per our telephonic conversation, I have logged a formal complaint and have escalated the matter to the relevant department for investigation and requested that they be in contact with you.

Complaint reference number ***.

Regards,

Complaints Resolution

Naomi Petersen

*** (option 1)