1 reviews | Active since Oct 2012
So how much more must I call.
<p>I have been trying to phone fnb the whole weekend.I tried on saturday for and hour and the call center never answered.sunday I tried to call.no help.monday I call and they answer and put me on hold forever.all I want to know is why money I had transfered to another account was put back into my fnb account saying its credit pending.im really not happy about this service from fnb.its alot of money that needed to be transferred but it was never.I have spent so much money on phone calls and wasted so much time.</p>
Good Day
I have acknowledged your posting on hello peter and have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and the unnecessary concern caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done.
Your reference number is ***
Kind regards
Complaints Resolution
Daffnie Govender
Email address: ***
Tel number: *** (option one)
Good Day
I have acknowledged your posting on hello peter and have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and the unnecessary concern caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done.
Your reference number is ***
Kind regards
Complaints Resolution
Daffnie Govender
Email address: ***
Tel number: *** (option one)