So embarrassing I just can't believe it.

<p>I have a private bank account with FNB and have had a very healthy account for the past 4 years. I lost my job a few months ago and for 2 months have not been able to service my debts to them. I have a new job now and 4 weeks ago I sent the offer letter to fnb confirming the new appointment. I also have been in constant communication with my private banker WRT my financial issues have also sent. I was given no notice or communication that this freez would be happening. I was with visitors having lunch and tried to pay with my card but it was declined. I was very embarrassed and said there must be something wrong with the machine. Anyhow they had to pay the bill. I then called my private banker who wad not answering their phone as per normal. I then called private bank customer service at 12:00 am on Saturday 10th September 2016. I was told after I had shared all of the details above about the situation they said that there is no one to help me until Monday with the issue. I am now stuck with no access to my funds for the weekend and have visitors I am hosting. Come on RMB What kind of treatment is this considering your value statement to the market! !! I think it is time to find a new bank for the next phase of my life which is actually looking amazingly bright. Thanks FNB for showing the love. Like no, no. I mean like really thanks a bunch....</p>