CB
Cathrine B

1 reviews | Active since Apr 2015

09 May 2018, 09:56

So easy to open an account but impossible to close one.

I have been trying to close my credit card with FNB for two weeks! Tried calling, emailing and even going into the bank and no one wants to help me. I just want to be done with FNB!

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply09 May 2018, 11:52
Official

Good day Cathrinebez,

I truly regret taking note of your experience; thank you for bringing this to my attention. Please accept my deepest apologies.

Your complaint has been referred to FNB Credit Card for investigation and resolution. I have requested that they provide feedback.

Complaint reference number ***NF was issued for your complaint.

Regards,

Hello Peter Complaints Team

*** (option one)