1 reviews | Active since Jun 2018
So done with this bank
Perhaps it's time for fnb employees to be given additional training on how to provide customer service.... Still no feedback or update on my paid up letter for my overdraft which I have to give to Debtbusters... So instead you'll just let your customers get frustrated and angry because their financial future gets put on hold for your bureaucratic nonsense!
Good day Charlene,
Thank you for bringing this matter to our attention.
I am disappointed to hear that your previous complaint had not been resolved. I have escalated your comments to FNB Premier Resolution Centre and have requested that they be in contact with you.
Reference number ***NF was issued for your complaint
I do apologise for the frustration caused.
Regards,
Hello Peter Complaints Team
*** (option one)
Good day Charlene,
Thank you for bringing this matter to our attention.
I am disappointed to hear that your previous complaint had not been resolved. I have escalated your comments to FNB Premier Resolution Centre and have requested that they be in contact with you.
Reference number ***NF was issued for your complaint
I do apologise for the frustration caused.
Regards,
Hello Peter Complaints Team
*** (option one)
Good day Charlene,
Please note that the above complaint reference is incorrect. Your correct complaint reference number is ***NF.
I do apologise for the inconvenience and frustration caused.
Regards,
Hello Peter Complaints Team
*** (option one)
Good day Charlene,
Please note that the above complaint reference is incorrect. Your correct complaint reference number is ***NF.
I do apologise for the inconvenience and frustration caused.
Regards,
Hello Peter Complaints Team
*** (option one)