mW
martin W

1 reviews | Active since May 2014

30 Jul 2015, 10:08

So disappointing

I app**** on the 28th for a debt consolidation loan at FNB as I want to transfer my Nedbank personal loan to FNB.<br> <br> I still have not received a call back and I decided to call them.<br> <br> The people were so unhelpful and I was put through to 4 different persons just to find out that I have to call them back tomorrow.<br> <br> Seeing that this is the bank that I choose to bank with it is always such a disappointment when you receive service like this. Especially when you have always had excellent service.<br> <br> If there is someone out there who can maybe phone me to help me to see if I qualify to move my personal loan from Nedbank to FNB please do give me a call.<br> <br> <br> <br> Regards,<br> <br> Martin

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply30 Jul 2015, 10:30
Official
Hello Martin9026,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and the reference number is 731093.

Regards
Complaints Resolution
Melinda Duvenhage
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