GN
Godfrey N
1 reviews | Active since Jan 2019
15 Jan 2019, 13:11
So disappointed,I want my money
Poor service from fnb,went to the store to buy some groceries,used my card to pay and due to network it decline twice but to my suprice money was off my account,the store immediately reversed the money to my account but FNB is now holding my hard earned cash,been waiting for my money to be cleared from the 8th of January and customer service consultants seem to not know what they are doing because each time they give different advices.I want my money back because the store has reversed it,why are holding it for?its
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Replies (2)
FNB (First National Bank)'s replyOfficial
15 Jan 2019, 14:44Good Day Godfrey Ngonyama
Thank you for bringing this to our attention.
We acknowledge your complaint.
It has been routed to the relevant department and feedback will be provided shortly.
I do apologize for any inconvenience caused.
Ref: ***NF
Regards,
Hello Peter Team
Tel number: ***
FNB (First National Bank)'s reply15 Jan 2019, 14:44
Official
Good Day Godfrey Ngonyama
Thank you for bringing this to our attention.
We acknowledge your complaint.
It has been routed to the relevant department and feedback will be provided shortly.
I do apologize for any inconvenience caused.
Ref: ***NF
Regards,
Hello Peter Team
Tel number: ***
GN
Godfrey N's updateReviewer Update
17 Jan 2019, 03:10can someone release my money already? FNB need to understand that I am now suffering because they don't wanna clear my money that has been reversed by the store,what is wrong with this bank?.....I am closing my two cheque accounts and and I will make sure that my friends and family closes their account too.I am sick and tired of this.
GN
Godfrey N's update17 Jan 2019, 03:10
Reviewer Update
can someone release my money already? FNB need to understand that I am now suffering because they don't wanna clear my money that has been reversed by the store,what is wrong with this bank?.....I am closing my two cheque accounts and and I will make sure that my friends and family closes their account too.I am sick and tired of this.