MH
Mohammed H

1 reviews | Active since Mar 2011

16 Dec 2024, 06:10

Sneaky bank doing their own thing with no warning

Why exactly are you debiting my account, early nonetheless. I transferred funds from my other bank account to my FNB bank account expecting to be able to swipe for that amount or less. Meanwhile FNB decides that they want to debit my account early on a public holiday with no warning which is going to then result in me getting debited an insufficient funds fee. How shady is that???

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Replies (1)
MH
Mohammed H's update20 Dec 2024, 08:56
Reviewer Update
So FNB emails me, shifts the blame on the customer and then doesn't acknowledge my.email response to to their email. Poor service, poor customer experience.