Snail slow service

<p>I recently changed banks..and I get money from late husbands last place of employment.money was reversed due to sum system errorbthat company had and the money was paid into my Fnb account....Fnb took that money.iv been to them in may to enquire kn this and why..at the randburg branch I enquired on this and was assisted to send some form t the head office for a refund to be done..Fnb took 3000 in may..iv been going back forth to the bank n I'm keep getting empty promises and every time I'm told that head office is busy with it.I was told it would take 2 week may endes June came and once again Fnb took a further 3000.so now it's 6000 in total..once again I went to the branch n same nonsense.. When they called the person dealing with the issue at sad office I'm told she's not respon**** to the emails and when they call can't get ahold of her..hey said its been sent to the team leader of that team and uptil now I'm still waiting for my money.I'm reali frustrated with Fnb they are really unprofessional easy to tale money but reluctant to give it back..worst bank ever!!</p> <p> </p>