DC
DAVID C

1 reviews | Active since May 2015

02 May 2015, 13:12

SMS Threats

On the 30th April my wife,my son and I all received an Sms reading FNB \ Valued client. Your account/s will be FROZEN in the next 24 hours.<br> Kindly contact *** for info on the outstanding documents. Ref ***1. FNB a div of FRB Ltd.<br> <br> In spite of holding on for 15 minutes I could not get a live human response from the contact number provided to ascertain what documents and what account..<br> <br> If you value a client

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply04 May 2015, 08:31
Official
Hello Enfield,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and the reference number is 676796.

Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)