JR
Jaco R

1 reviews | Active since Jul 2016

19 Apr 2017, 15:15

Sms notifications very slow

<p>Good day i gave trued but every time cut of.</p> <p> </p> <p>Your sms notifications is very slow to get trough if it gets trough. Sometimes I will get 10 at a time othertimes we will wait 5 min to 6 hours. Not nice fix it.</p>

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply19 Apr 2017, 15:52
Official

Good Day

I have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and any inconvenience caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done. ***

Kind regards

Daffnie Govender

Complaints Resolution

Tel number: *** (option one)