1 reviews | Active since Mar 2012
SMS DELAYS!!!
I am writing this with frustration. I am always having delays receiving my OTP via sms while doing online banking or when purchasing things and swiping my card! I have to phone in almost every day for my settings and then I am told to switch my phone off for 10 minutes. Please can this matter be sorted out!!!
Good Day Lauren ,
Thank you for bringing this to our attention.
We acknowledge your complaint.
It has been routed to the premier banking to investigate and provide resolution.
Feedback will be provided shortly.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***
Good Day Lauren ,
Thank you for bringing this to our attention.
We acknowledge your complaint.
It has been routed to the premier banking to investigate and provide resolution.
Feedback will be provided shortly.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***