RM
Rynette M

1 reviews | Active since Mar 2009

14 Mar 2019, 14:23

Smart spend loan *******

Still no solution to being ********** 53% on SMART SPEND LOAN!! Have emailed for a written reason as this is going to the Ombudsman to find out if legally does anyone in their right mind pay that kind of interest rate to anyone? I am sure the loan sharks are the only ones charging that rate.

0
Replies (3)
FNB (First National Bank)
FNB (First National Bank)'s reply14 Mar 2019, 14:55
Official
Good Day Rynette
  
Thank you for bringing this to our attention. We acknowledge your complaint. It has been routed to the relevant department and feedback will be provided shortly. I do apologize for any inconvenience caused. 

Ref: ***NF 

Regards, Hello Peter Team Tel number: *** 

RM
Rynette M's update27 Mar 2019, 14:19
Reviewer Update
Still nothing in writing for the OMBUDSMAN for banking yet? They will verbally respond but nothing in black and white!! ******* bank!! 53% percent is a ******* FNB. I want a letter in black and white for the OMBUDSMAN!! PLEASE RESPOND.
RM
Rynette M's update04 Apr 2019, 16:34
Reviewer Update
Yes as you can expect no response. I think I will place this on Facebook for all the friends and family I have regarding this outrageous *******!! No letter means you refusing to acknowledge that I have a serious complaint!