SMART ID APPLICATIONS AT BRANCHES

I previously enquired about when the Smart ID applications would be available at all FNB branches. After receiving a response from FNB and a phone call, I was told in the call that with effect from 1 December 2015 that ALL branches would be live for the Smart ID applications.<br> <br> However, today, I received a mail from FNB stating that only 1 branch in Pretoria East was doing the Smart ID applications and that it was only for 60+ customers. Surely after more than a year with the \trials\" working the branches can open it up to the rest of the customers.<br> <br> FNB's motto - \"How can we help you?\" is a joke as they obviously don't know how!!!!<br> <br> I'm sure I'm not the only one getting frustrated by the lack of interest in getting this operational.<br> <br> Come on FNB - get your act together before you start losing the customers you need."