Smart ID

Big no. I did it today. Listen to this. I get there 9h30. Go and sit down inside the bank at the home affairs section. Four people before me. After about 30 minutes it is my turn. I am the last one wating at that stage. The home affairs official ask me for my ID number and then I explain to him that I have tried for days to make a booking after I registered online. He gets up and tells me that the bookings are closed and refuses to help me. All he had to do is take my fingerprints and photo. So I look and the other two officials have nobody with them. There is no one waiting to be helped after me and I am stunned that they simply look at me and say nothing. Worse the employees from FNB just simply do nothing about it and are not prepared to get involved. It would have taken them ten minutes to help me. I cannot believe what happened to me today in this beautiful country of mine. So I am know considering closing all my accounts with FNB and joining Standard bank as my wife her ID card done with no problems