Smart Devices Applications are useless!

<p>I have had many smart devices through FNB and have always been a loyal FNB customer but recently i have just been experiencing terrible service, i just paid off a smart device and wanted to take out a new one using my online banking and was declined for R189pm! pathetic! i was able to afford almost R400.00pm now you decline me for this? really getting sick and tired of the service, I see that you have my bond amount on my expences but my husband pays the bond money to my account every months so this is not an expense. Please fix this so that i can take out the smart device! </p>