Smart devices

<p>This has been the worst service rendered. I received a fitbit HR from FNB, within the first month the device was faulty and had to be couriered back to FNB smart devices repairs. After multiple phone calls and emails not one department at FNB was able to provide me with details regarding the repair or replacement of my device. Every department referred my to another department, and then I was referred back again. After much frustration I asked this device to be cancelled and removed from my account as I am paying for something that I don't have and that no one knows where it is. The same routine of referring me from one department to the next was done by FNB. This has been a very bad experience with FNB. It seems like you only get proper service from FNB if you are a private client, and pay a huge account fee everymonth. </p>