SMART DEVICE *******
<p> </p> <p>I have been handed over and expected to pay R3900 on a device that is due R1800 -R2000 , i spoke to a Kegan Something and explained to him that i needed an account number that I can use to pay for my device since I was unemployed at the time , I had assistance from a family member who was willing to pay for my device. The gentlemen was so unproffessional he sometimes didnt reply when i emailed him querying this , he then gave me attitude attached is an email between him and myself. My main concern with the smart device is that Instead of the outstanding balance to decrease it increases how is that calculated ? this is ****************</p> <p> </p> <p>I was willing to pay and still am but not the R3900 stated on the email recently received .</p>
Good day,
We thank you for taking the time to highlight your concerns and in order for us to be able to look into your matter, we require that you kindly provide us with an account or ID number Upon receipt of this information we can forward to the relevant department to investigate this further and contact you with feedback.
Regards
Complaints Resolution
Daffnie Govender
Good day,
We thank you for taking the time to highlight your concerns and in order for us to be able to look into your matter, we require that you kindly provide us with an account or ID number Upon receipt of this information we can forward to the relevant department to investigate this further and contact you with feedback.
Regards
Complaints Resolution
Daffnie Govender