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hugo S
1 reviews | Active since May 2013
24 Mar 2015, 13:32
Smart Device Ordered. charging Wrong person
Hi<br> Ordered a smart device through FNB on the phone. Device has been delivered but now they are charging the wrong persons account. I Have access to My girl Friends account. that doesn't give FNB the right to charge her account as I ordered the device and not her.
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FNB (First National Bank)'s replyOfficial
24 Mar 2015, 14:01Hello lobo2013,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and the reference number is 653473.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and the reference number is 653473.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
FNB (First National Bank)'s reply24 Mar 2015, 14:01
Official
Hello lobo2013,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and the reference number is 653473.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and the reference number is 653473.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)