MA
Mohammed A
1 reviews | Active since May 2011
14 Dec 2015, 17:43
Smart device onfo
Good day. I was advised by an FNB smart device consultant last Friday that if an Apple device is not available on their online catalogue, that I could go into the iStore and choose what I want and they could do it via FNB. Even though it wasn't on FNB's catalogue. <br> I finally made it to the iStore today, chose my product proudly, but was surprised at the end when I was told by the consultant at the iStore in Pavillion shopping centre that was not possible.<br> I would really like FNB TO SORT THIS OUT FOR ME. I REALLY NEED THAT PARTICULAR DEVICE!!
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Replies (1)FNB (First National Bank)'s replyOfficial
15 Dec 2015, 08:35Hello Darulhadit,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 833049.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 833049.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
FNB (First National Bank)'s reply15 Dec 2015, 08:35
Official
Hello Darulhadit,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 833049.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 833049.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
